89jl Privacy Policy

1. Introduction & Scope

89jl ("89jl," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who registers and uses the 89jl online casino platform at 89jl.one ("Platform"). This Privacy Policy ("Policy") applies to all personal data collected from players who are Philippine residents or who access the Platform from within the Philippines.

This Policy should be read alongside the 89jl Terms & Conditions and the Responsible Gaming Policy. By registering an 89jl account or using any feature of the Platform, you consent to the collection and processing of your personal data as described in this Policy. If you do not consent, please do not register or continue using the Platform.

This Policy is designed to comply with the Republic of the Philippines Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the directives and issuances of the National Privacy Commission (NPC).

2. Data Controller Identity

The data controller responsible for personal data collected through the 89jl Platform is 89jl, operating the online casino and sports betting platform at 89jl.one. For all data privacy inquiries, requests, or complaints, players may contact 89jl's designated Data Protection Officer (DPO) at the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

89jl collects the following categories of personal data from Philippine players:

89jl does not collect sensitive personal information (as defined under R.A. 10173) beyond government ID data required for KYC compliance. We do not collect racial origin, political affiliation, health data, or biometric data.

4. How We Collect Your Data

89jl collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, submitting support requests, or updating your profile;
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, session tracking, and server logs;
• Payment providers: Transaction confirmations and verification data received from GCash, Maya, Philippine banks, and other payment processors when you make deposits or request withdrawals;
• Third-party verification: Identity and document verification data received from KYC service providers during the account verification process;
• Gameplay data: Game results, wager records, and session data automatically generated by the Platform's game servers as you play.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, 89jl processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform the contract between you and 89jl — including account management, payment processing, game access, and withdrawal execution;
• Legal obligation: Processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act (R.A. 9160 as amended), and NPC data management requirements;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming enforcement, and operational analytics — where these do not override your data rights;
• Consent: For optional marketing communications and certain analytics activities where we have obtained your explicit consent.

6. How We Use Your Data

89jl uses collected personal data for the following purposes:

• Creating and managing your 89jl player account;
• Processing deposits, executing withdrawals, and maintaining your PHP wallet;
• Conducting KYC identity verification as required under PAGCOR and AML regulations;
• Detecting, investigating, and preventing fraud, money laundering, and prohibited conduct;
• Enforcing the 21+ age restriction and eligibility requirements;
• Operating and improving responsible gaming tools including deposit limits, self-exclusion, and session tracking;
• Providing customer support through live chat, email, and other channels;
• Sending transactional communications (deposit confirmations, withdrawal notifications, security alerts);
• Sending promotional communications and bonus offers, where you have consented or opted in;
• Analyzing platform usage to improve the 89jl user experience for Filipino players;
• Complying with applicable Philippine law, PAGCOR directives, and NPC requirements.

7. Data Sharing & Third Parties

89jl does not sell your personal data to third parties. We share personal data only in the following limited circumstances and only to the extent strictly necessary:

• Payment processors: GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, PesoNet, and 7-Eleven CLiQQ receive transaction data necessary to process your deposits and withdrawals;
• KYC verification providers: Identity document data is shared with certified third-party KYC verification services for age and identity confirmation;
• Game providers: Your player ID and session data are shared with JILI and other licensed game providers to operate their games on the 89jl platform. Game providers do not receive your financial or identity data;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the NPC, and Philippine law enforcement may receive your data in response to lawful orders or as required by regulation;
• Fraud prevention services: Anonymized or pseudonymized data may be shared with industry fraud prevention networks to protect the integrity of the 89jl platform and the wider Philippine online gaming ecosystem;
• Service providers: IT infrastructure, cloud hosting, customer support tools, and analytics providers operating under binding data processing agreements with 89jl.

All third-party data processors engaged by 89jl are contractually bound to process personal data only for specified purposes, maintain appropriate security standards, and comply with Philippine data protection requirements.

8. Cookies & Tracking Technologies

The 89jl Platform uses cookies and similar tracking technologies to operate core platform functionality, maintain your login session, prevent fraud, and analyze how Filipino players use the site so that we can improve the experience.

The following types of cookies are used by 89jl:

• Strictly necessary cookies: Essential for platform operation — login session management, security tokens, and fraud detection. These cannot be disabled;
• Functional cookies: Remember your preferences such as language, display settings, and responsible gaming tool configurations;
• Analytics cookies: Collect anonymized data on page visits, feature usage, and error occurrences to improve platform performance. Used on an opt-in basis;
• Marketing cookies: Track your interaction with 89jl promotions where you have consented to receive marketing communications.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent the 89jl Platform from functioning correctly.

9. Data Retention

89jl retains personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, as required under Philippine AML regulations;
• Transaction and financial records: Retained for a minimum of five (5) years in compliance with the Anti-Money Laundering Act;
• Gaming activity data: Retained for three (3) years for dispute resolution and regulatory audit purposes;
• Support communications: Retained for two (2) years following the resolution of each support interaction;
• Self-exclusion records: Retained permanently to prevent re-registration during an active exclusion period.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymized in accordance with NPC guidelines.

10. Your Rights Under R.A. 10173

As a Philippine data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 89jl:

• Right to be informed: The right to know what personal data 89jl holds about you and how it is being used — which this Policy provides;
• Right of access: The right to request a copy of the personal data 89jl holds about you;
• Right to rectification: The right to correct inaccurate or incomplete personal data in your 89jl account;
• Right to erasure: The right to request deletion of your personal data, subject to legal retention obligations and regulatory requirements. Note that data subject to AML retention requirements cannot be deleted during mandatory retention periods;
• Right to object: The right to object to certain types of processing, including direct marketing communications;
• Right to data portability: The right to receive a structured, machine-readable copy of personal data you have provided to 89jl;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, contact 89jl's Data Protection Officer at the details in Section 14. 89jl will respond to verified requests within fifteen (15) business days as required by the NPC's implementing rules.

11. Data Security

89jl implements technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 89jl servers;
• Encryption of sensitive data at rest, including financial records and government ID data;
• Role-based access controls limiting internal access to personal data on a need-to-know basis;
• Regular security audits and penetration testing of the 89jl platform infrastructure;
• Multi-factor authentication for administrative access to systems holding personal data;
• Incident response procedures compliant with NPC breach notification requirements.

While 89jl takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your 89jl login credentials confidential and reporting any suspected unauthorised account access to 89jl support immediately.

12. Children's Privacy

The 89jl Platform is strictly intended for individuals aged 21 years and above. 89jl does not knowingly collect personal data from persons under the age of 21. Age verification is conducted as part of the KYC process for all accounts.

If 89jl becomes aware that personal data has been collected from a person under 21, the account will be immediately suspended, all data pertaining to that individual will be deleted in accordance with applicable law, and any deposits will be refunded to the originating payment method.

If you have reason to believe that a person under 21 has registered an 89jl account, please contact 89jl's support team or Data Protection Officer immediately.

13. Changes to This Privacy Policy

89jl reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform features. Material changes will be communicated to registered players via email to the registered address and/or through a prominent notice on the 89jl Platform prior to the effective date of change.

Continued use of the 89jl Platform following the effective date of any Policy update constitutes acceptance of the revised Policy. The "Last Updated" date at the top of this page reflects when the most recent revision was made. Players are encouraged to review this Policy periodically.

14. Contact the Data Protection Officer

For all privacy-related inquiries, data access requests, complaints, or to exercise any of your rights under R.A. 10173, contact 89jl's designated Data Protection Officer:

• Live Chat Support: Available 24/7 on the 89jl Platform (English and Tagalog)
• Email: [email protected] (plain text — not a clickable link)
• Response time: 89jl will acknowledge privacy requests within three (3) business days and provide a substantive response within fifteen (15) business days.

If you are not satisfied with 89jl's response to your privacy inquiry, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) via the NPC's official complaint channels.